UNICEF Human Resources Strategy: I managed the editing, production and dissemination of the UNICEF HR Strategy publication, collaborating with the UNICEF HR Director, senior managers across headquarters and regional offices, a graphic designer, translators, printers and a core production team. View the strategy

 

 

Equality & non-discrimination research study: I managed the editing, production and dissemination of this major independent study on equality and non-discrimination in the Water Supply and Sanitation Collaborative Council’s (WSSCC’s) Global Sanitation Fund (GSF)-supported programmes (English/French). The study was the most most downloaded WSSCC product in 2017.

WSSCC is legally and administratively hosted by the United Nations Office for Project Services (UNOPS).

Download the study

 

 

Global Sanitation Fund Progress Report: I managed the production and dissemination of the 2014, 2015 and 2016 editions of the GSF Progress Report (English/French),  a flagship WSSCC publication and crucial resource for stakeholders. My work in leading the writing, editing, production and dissemination of the report contributed to increased media coverage, visibility, engagement and downloads. The 2016 Progress Report is the most downloaded GSF publication.

Download the 2016 edition

 

 

 

UNICEF staff wellbeing booklet series: To support personal and professional wellbeing across the organization, I managed the production and dissemination of a series of six staff wellbeing booklets. This included copy editing and design, printing and outreach coordination in four languages.

View one of the booklets

 

Annual Statistical Report on United Nations Procurement: Managed by UNOPS, the Annual Statistical Report on United Nations Procurement (ASR) is the flagship procurement report for the United Nations system. The report has featured a thematic Supplement on a key issue in procurement, with a foreword by United Nations Secretary-General Ban Ki-moon.

I managed the production of the 2012 and 2013 editions of the ASR and its Supplement. This included content development, editing, design, printing and dissemination. My work led to increased media coverage and downloads, new partnerships and an expanded media network for UNOPS.

Read the 2013 ASR Supplement / Read the 2012 ASR Supplement / Read the 2013 ASR

 

Global Sanitation Fund partnership resource: I have extensive experience managing the production of partnership and resource mobilization products, such as the flagship Global Sanitation Fund product, ’10 reasons to partner with the Global Sanitation Fund’. The product was frequently used for GSF resource mobilization and awareness raising activities. Read more

 

 

 

 

Global Sanitation Fund handbook: The Follow-up MANDONA handbook provides a step-by-step guide to facilitating a proven approach to improving sanitation in rural communities.

I managed the production and dissemination of the handbook (English/French), which was very well-received and widely used by water, sanitation and hygiene practitioners.

Download the handbook

 

 

 

Global Sanitation Fund reflection paper: As sanitation and hygiene programmes mature, the challenge shifts from bringing communities to open defecaton free (ODF) status to sustaining this status. In this context, many programmes are confronted with the issue of slippage. This concept refers to a return to previous unhygienic behaviours, or the inability of some or all community members to continue to meet all ODF criteria. This paper explores how to discern slippage nuances and patterns, strategies to address, pre-empt and mitigate it as well as alternative monitoring systems that capture the complexity of slippage more fully.

I managed the production and dissemination of the GSF reflection paper (English/French), which which remains one of the most downloaded and talked about GSF publications. The publication was the most downloaded WSSCC product in 2016. Download the publication

 

The Courier magazine: The Courier was a magazine published by the Development Directorate General of the European Commission, focusing on African, Caribbean, Pacific and European Union (ACP-EU) development cooperation. Financed by the European Development Fund, it was published every two months. The magazine had a circulation of 80,000 copies, distributed in four languages (English, French, Spanish, Portuguese) in over 100 countries.

My work involved coordinating editorial, print/web production, marketing, distribution and reporting processes for the magazine. As a result, I significantly improved production, distribution and media partnerships.

Read The Courier No. 15: ‘Cape Verde: A hub connecting three worlds’
Primary role: editorial coordination

Read The Courier No. 18: ‘Trinidad and Tobago: Oil and spirit’
Primary role: editorial coordination

Read The Courier No. 19: ‘Tanzania: Between status quo and audacity’
Primary role: editorial coordination

 

Gender equality case study: I managed the editing, production  and dissemination of various case studies for the Global Sanitation Fund (GSF) in English and French, including one focused on the GSF-funded programme in Madagascar. The case study explores how the GSF-funded programme in Madagascar is promoting sustainability and achieving strong sanitation and hygiene results through a cycle of learning, progress and innovation. Download the full case study

 

 

 

 

Flagship advocacy report: At the European Network on Debt and Development (Eurodad), I managed the production and dissemination of a range of flagship advocacy and research publications.

Download ‘No time to waste: European governments behind schedule on aid quantity and quality’

 

 

 

 

 

Factsheet: Conveying an organization’s work with the right balance of strong visuals and concise text is an area I excel in. I have produced a range of factsheets in English, French and Spanish, including this fact sheet highlighting UNOPS school infrastructure work. Download the factsheet

 

 

 

 

 

 

Practical case study: I produced widely used guidance and tools, including this case study on Community-Led Total Sanitation. Read more

 

 

 

 

 

 

Global Sanitation Fund learning resource: I managed the production and dissemination of the GSF reflection paper (English/French). Read more

I coordinated the production communications content and internal/external outreach for the rollout of UNICEF’s updated Values, a flagship resource used to improve organizational culture.

My work included providing expert advice on all aspects of production and dissemination, developing and implementing a targeted communications strategy, drafting, editing and reviewing content, and coordinating the publishing and dissemination of content/products. Specific products include a launch video featuring UNICEF’s Executive Director, an updated set of icons, posters in multiple languages, and articles on UNICEF’s intranet and external careers website.

At UNICEF, I led global digital transformation projects to fundamentally change the way 22,000-plus employees collaborate, engage, and access HR information and resources. This included the launch of key platforms such as a new global HR intranet site and digital ecosystem, a new UNICEF Careers external website, and revamped digital communities.

Digital transformation for UNICEF’s Division of People and Culture

I managed the Division of People and Culture’s (DPC, formerly the Division of Human Resources) digital transformation under the UNICEF-wide Enterprise Content Management Project. The aim of the project was to fundamentally change the way staff create, share, and find information, collaborate with each other, and access the tools they need to get their work done.

Key milestones in the project included moving staff and teams to cloud-based document management systems, developing digital platforms for team collaboration and communication, and launching a new people-centered and interactive global DPC intranet site. The project maintained a focus on capacity building and behavior change communication throughout.

As part of my project management work, I supervised a project consultant who had expertise in user experience design and capacity building, managed a core project team, oversaw a network of focal points across the division, and liaised closely with senior management, the Information and Communication Technology Division, and other key stakeholders.

Under the project, DPC gradually moved from outdated intranet platforms and unstructured ways of storing documents to a policy-compliant digital working environment. In this environment, staff gained access to mobile-friendly cloud-based tools and systems that enabled better collaboration and communication across UNICEF. Following its launch, the global HR intranet continued to consistently rank among the two most visited and engaging digital platforms at UNICEF.

UNICEF Careers website

I co-led the development, launch, and promotion of a new UNICEF Careers external website, as part of a project team and under the UNICEF-wide Digital Transformation Project. One of my key responsibilities was managing the development and compilation of all content (including written text, visuals, and multimedia content) for the launch. Following the launch, I co-managed the site as part of a small site management team. Read more about my work on the UNICEF Careers brand

Together with a small team, I co-developed, co-led, and coordinated brand development for UNICEF Careers and UNICEF’s employer brand. This included developing communications strategies and plans, promoting the brand on a range of internal and external platforms, including intranet sites, newsletters, and social media, and launching a new UNICEF Careers website.

UNICEF Careers website

I co-led the development, launch, and promotion of a new UNICEF Careers website as part of a project team. One of my key responsibilities was managing the development and compilation of all content (including written text, visuals, and multimedia content) for the launch. Following the launch, I co-managed the site as part of a small site management team.

UNICEF Careers on social media

In addition, I co-led and coordinated social media content promoting UNICEF’s employer brand, its employee value proposition, and the UNICEF Careers website.

I coordinated the production of communications content and a global campaign for the launch/rollout of UNICEF’s updated Competency Framework, a flagship resource used to improve organizational culture. The framework establishes common standards of behaviour to guide the way staff work.

My work included providing expert advice on all aspects of production and dissemination, developing and implementing a targeted communications strategy, drafting, editing and reviewing content, and coordinating the publishing and dissemination of content/products. Specific products include a global Competency Framework intranet site, a launch video and brochure featuring UNICEF’s Executive Director, a launch article featured on UNICEF’s global intranet homepage, posters, and visuals and messaging for lock screens on every staff computer at UNICEF.

I have led a range of social media campaigns for international organizations, including UNICEF and UNOPS.

 

 

I am a go-to writer and editor, called upon for my ability to convey information in a clear and concise manner, adapted to diverse audiences. My diverse portfolio, which spans diverse organizations and sectors, is highlighted below.

Stories matter: a glimpse into the world of Chimamanda Ngozie Adichie

Photo source: McArthur Foundation

Published in The Courier magazine, covering African, Caribbean, Pacific and European Union cooperation and relations: “Stories matter … stories have been used to dispossess and to malign, but stories can also be used to empower and to humanize.” Read more

Social media for social marketing: Can hashtags, viral content and online networks influence behaviour?

Published on the International Social Marketing Association website: “In the age of hashtags and viral videos, can social media be a powerful tool for social marketing? As a digital communications specialist I’m keen on finding examples and best practices.” Read more

Harnessing the role of African women in the Diaspora

Published in The Jump Blog, a web portal for advancing women in the workplace: “The African Diaspora are increasingly recognised as significant development actors, providing remittances, Foreign Direct Investment, technology and knowledge transfers and positive political contributions to their countries of origin.” Read more

Much ado about sanitation marketing?

Published on the International Social Marketing Association website: “Sanitation marketing, an offshoot of social marketing, is all the rage in water, sanitation and hygiene circles. But is it much ado about nothing, the best thing since sliced bread, or somewhere in between?” Read more

Scaling up and sustaining behaviour change

Published on the Water Supply and Sanitation Collaborative Council (WSSCC) website: “With the sanitation crisis still widespread, water, sanitation and hygiene (WASH) practitioners are actively looking for ways to scale up and sustain sanitation and hygiene improvements. Some key questions are: What does ‘scaling up’ sanitation and hygiene behaviour change mean for WASH practitioners? How can sanitation and hygiene behaviour change be sustained? How should ‘slippage’ from open defecation free (ODF) status be defined and mitigated?” Read more

10 reasons to partner with the Global Sanitation Fund

Published on the WSSCC website: “Partners working with the Global Sanitation Fund create the conditions for tens of millions of people to live in open defecation free environments and access adequate toilets and handwashing facilities. Discover the 10 reasons to partner with the GSF.” Read more

Other articles:

• WSSCC Releases New Global Sanitation Fund Equality and Non-Discrimination Study
• Promoting Behaviour Change Approaches to Boost Tanzania’s National Sanitation Campaign
• Improving community development and health outcomes in Senegal
• Global Sanitation Fund reports improvements in sanitation and hygiene for millions of people
• Josephat’s journey: How a local government actor in Kenya became a WASH champion
• Boosting sanitation programmes through local government: Success stories from Uganda
• Global Sanitation Fund celebrates its first Open Defecation Free village in Benin
• Promoting School WASH through the Global Sanitation Fund
• Supporting healthy lives through the Global Sanitation Fund
• Can social marketing tackle the super wicked problem of climate change?
• Victory for Obanliku: Nigeria celebrates its first ODF Local Government Area
• Local governance and sanitation: Eight lessons from Uganda
• Championing women through the Global Sanitation Fund
• Understanding slippage: Eight recommendations going forward
• Understanding slippage: What are the most common patterns?
• Enhancing sanitation programming through real-time learning
• Global Sanitation Fund reports advances in sanitation and hygiene for communities across 13 countries
• Global Sanitation Fund shows how social marketing supports progress in thousands of communities
• Promoting key sanitation and hygiene behaviours
• GSF facilitates global learning event to boost impact and innovation
• The GSF and sustainability
• Accelerating and sustaining behaviour change: New handbook launched at GSF learning event
• Boosting behaviour change: benefits from cross-country learning
• Launching the national sanitation movement for an open defecation free Togo
• Leave No One Behind: Voices of the marginalized at SACOSAN-VI
• Breakthrough for Obanliku, Nigeria: over 17,000 people open defecation free
• WSSCC partner delivers massive Global Handwashing Day campaign
• Empowering girls by improving education in South Sudan
• Renovated schools boost sustainable development in Sri Lanka
• Chroniclers and interpreters for the ACP
• Africa’s ICT sector: As dynamic as ever
• Rights here, right now
• Articles, The State News

 

 

 

 

For 14 years I have progressively driven and led the conceptualization, design, planning, formulation, execution, monitoring and evaluation of online communications. 

Newsletters: I have enhanced the production, quality and dissemination of a range of newsletters, which has included enhancing reader engagement and content contributions. See more

 

 

 

 

 

Websites: I have led the launch of a new public UNICEF Careers website, the revamp of UNICEF HR’s intranet, content development for a new and more interactive UNOPS website, and the update and maintenance of the Water Supply and Sanitation Collaborative Council’s website. Read more

 

 

 

 

Social media: I have led the strategic development and dissemination of a range of social media content. See examples

 

 

 

 

 

Videos: I have led the production and strategic dissemination of a range of videos. See videos

 

 

I led the development, production and dissemination of the widely viewed ‘Freddy the Fly’ sanitation and hygiene awareness video. My work included identifying and liaising with an external production company, reviewing and providing feedback on storyboards and drafts, coordinating review processes and signoff from key stakeholders, advising on key messages, and coordinating outreach, dissemination, monitoring and evaluation activities. ‘Freddy the Fly’ was among the Water Supply and Sanitation Collaborative Council’s most viewed and liked videos.

The video has accumulated over one million total views across diverse digital platforms. The video has also been used by water, sanitation, and hygiene (WASH) programmes to train WASH advocates and in diverse countries, communities, and schools to shape opinions, social norms, and public discourse.